Upskill to Outperform - Martec's Talent Planning & Upskilling Strategy
Upskilling or reskilling is a major concern for many retailers. It requires investment and needs to make a measurable return on that investment.
Return on investment means addressing these strategic areas:
- Merchandise assortment and costs
- People
- Productivity of selling space including virtual space
- Marketing
- Supply chain, including things like inventory, logistics, returns and shrink.
Martec’s upskilling methodology concentrates on driving lasting and sustainable improvements in these key areas. It has several a number of important elements including:
- Identifying ways to prioritize where to have the fastest impact on ROI, bearing in mind the cost areas above
- Defining the key competencies required for each job role to maximize trading performance, enhance job satisfaction, and improve employee retention
- The training and other learning interventions required to deliver those competencies
The provision of tools and learning interventions to reduce the level of investment needed, and to accelerate the time to benefits - A planning model to estimate demand for training in each job role over a multi-year horizon
- Ways to customize the solution to individual learners to meet company and individual specific needs
- A way to track progress so that failure to achieve the anticipated return can be detected early and remediated promptly.
If you have watched our introductory video, you will know that our methodology has three phases:
- Initial provisioning
- Planning and getting started
- Implementation and execution.
We have three videos each about 20 minutes long, one addressing each phase in detail. To gain access before they become chargeable items, register your access details below now.
For a short overview (9 minutes) you can watch the video above now.
Upskill to Outperform - Martec's Talent Planning & Upskilling Strategy