Induction Learning Path

Retail Induction Learning Path

This induction learning path is for all new hires in any sales, marketing or project delivery role. The full learning path is recommended for new hires with no previous retail experience. If a new hire has some relevant experience, then some modules can be excluded, depending on what their experience covers.

Select any of the circles along the path to find out more about each step.

Retail Background and Trends Overview of Key Retail Processes Retail IT Applications Architecture Retail Key Performance Indicators Introduction to Store Operations Buying, Category and Merchandise Management E-commerce and Omni-Channel Retailing Retail Marketing