Privacy Policy

This website is owned, operated and maintained by Martec International Ltd.  Martec is committed to protecting the privacy of our web site visitors.


What information do we collect?

We collect data from you when you register on our site or place an order with us (whether as a guest to the site or from a personally created account).

You can however visit our site anonymously at any time.

What do we use your information for?

We may use your information in the following ways:

  • To personalise your shopping experience by being able to respond to your individual requirements.
  • To improve our service to you by evaluating feedback and information from you.
  • To improve our customer service and technical support.
  • To process transactions (your information both public and private will not be shared, sold, exchanged or given to any 3rd party company for any reason whatsoever without your consent, except for delivering the intended product or service that you have requested from us.
  • To send periodic emails to include email marketing – you can unsubscribe from any marketing contact from us through the link at the bottom of the email.
  • To administer a promotion, event or for our customer database.
  • To assist you in the event of a problem completing your purchase.
  • You may at any time, ask to see what we hold on you and you may ask us to remove it or correct it.
  • Data collected is held in accordance with the General Data Protection Act (GDPA) 2018. 
  • We hold this data under the GDPR Legitimate Interest provision.  We are happy to provide a copy of our legitimate interest analysis free of charge, if requested.
  • We keep transaction data for a minimum 5 years as required by HMRC.  We do not store payment card information.
  • Financial transaction information is stored in our accounting system.  Personal data of a business nature is stored in our customer relationship management system.  We do not hold personal data not needed for business purposes.
  • Access to data is restricted to employees of Martec International Ltd and to two suppliers as described below.  A third cloud service provider has limited access when required for fault investigation and addressing service issues only.
  • Our web designers, Iconography Ltd, can act on our behalf as Data Processors.  This means they host our website and have access to ensure its correct function.
  • Classes hosted by Martec are processed on the Upskill People Ltd learning management system.  Upskill has access to logins and passwords on their system to facilitate reporting and fault correction issues.

Email Correspondence

  • Martec International may use your email address to send you offers and notifications about our products and services under our Legitimate Interests provision.  You are given the opportunity to 'opt-in' to having your information used for purposes not directly related to our legitimate interest provision at the point where we ask for the information. 
  • You may unsubscribe from our email messages at any time by clicking on the unsubscribe link contained towards the end of each email.  We will process this request as quickly as we can. 
  • We will not pass your information onto any third parties.
  • Martec International does its best to comply with EU anti-spam legislation and the US CAN-Spam laws.

Cookies

Martec International provides online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There is a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Below is a list of cookies that are used by Martec International on this Website.

You can opt out of non-essential cookies at any time by clicking the "aboutcookies" link at the bottom of this page.

Martec International Cookies

Name: PJ=HPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

Google Translate Cookies

Name: NID, PREF
Typical content randomly generated number
Expires: 6 months - 2 years

These cookies are used by Google to store user preferences and information when using the Google Translate functionality.

Managing Your Cookies

To find out how to allow, block, delete and manage cookies, follow the link below and select the browser you are using.  You can also read your browser's built-in or online help for more information. 

For more information about deleting and controlling cookies, please visit:

www.aboutcookies.org.

Links to Other Websites

Martec International is not responsible for the privacy practices or the content of any other web sites to which we link.