White Papers You Can Download

Improving Business Performance Using KPIs

A review of the important key performance indicators, what they are, how to calculate them, how to interpret and how to improve them.



Selling Technology to Retailers - Common Pitfalls and How to Avoid Them

A white paper designed for retailers looking at ways to make their training more effective. The benefits of e-learning vs. instructor led training are discussed. Guidance on costs is given. A summary of current best practice is shown. 


The Retail and The Cost Methods of Accounting

A detailed review of the retail method of accounting, otherwise known as the retail inventory method, the cost method of accounting, which has several variants, how the key calculations work and the differences between the methods.