Deputy Store Manager

Deputy Store Manager Learning Path

This learning path is part of equipping deputy store managers to be candidates for promotion to store manager. It addresses the key aspects of Store Operations, loss prevention in stores, the impact of e-commerce and omni-channel retailing on stores and the basics of selling space management.

Select any of the circles along the path to find out more about each step.


Introduction to Store Operations Overview of Loss Prevention Loss Prevention KPIs Losses at Registers Managing Stock Losses Customer and Associate Theft E-commerce and Omni-Channel Retailing Space Management Introduction Basics of Space Management Store Floor Layouts Factors Influencing Department Positioning Product Positioning and Signage Retail and Consumer Goods WIKI/EPSS