Retail Induction
Brought to you by deep industry experts, our online retail courses are the go-to choice for learners in nearly 60 countries. Whether you're stepping into retail for the first time or onboarding new hires, we've got you and your team covered.
As you navigate our e-learning courses, you'll gain a clear understanding of key industry topics, from customer behaviors to retail financials. At all points, we ensure learners gain the most relevant, up-to-date knowledge to shine in their careers.
At Martec, it’s our goal to make the learning experience interactive, engaging, and, most importantly, valuable. We understand that starting in a new field can feel overwhelming, and our aim is to make this transition smoother and more rewarding for you and your team.
Depending on the seniority and job role of the new hire, your industry retail induction program should include:
Sue add the images for these four.
- Overview of the Retail Industry
- Retail Organization Structures
- Overview of Key Retail Processes
- Retail and Consumer Goods Industry Knowledeg Bank.
Then, depending on what job role the person is moving into, select from the following additional options: In the green box include all the rest of Fundamentals of Retail old suite except Analayzing Retail KPIs.
Get Started with Our Retail Courses
To build your specifc induction program, click the course titles below to determine if they suit your company situation. Each features helpful detail that describes what learners can expect from the course.
The number of stars in a course panel indicates how well past learners rated it on a scale of zero to 5 stars. The stars are based on analyzing a large number of learner completed surveys and 4 stars is interpreted as 80% +. Our overall average is 87% across our portfolio as assessed by over 12,000 learners. Classes with no star rating are too new to have a statistally valid sample base at this point.
A Glimpse at Our Retail Courses

Overview of the Retail Industry:
Are any of your recruits completely new to working in retail? This course explains the core components of retailing, including industry trends and how brick-and-mortar and online retail differ.

Overview of Key Retail Processes:
What are the main processes routinely followed by retail companies? Learners can find out in this program, which also teaches how different departments are impacted by each process.

Introduction to Store Operations:
What is the Store Operations division, and why is this part of the company crucial? This course dives into these subjects and how the department’s performance is monitored.

Buying and Merchandising Overview
What are the differences between merchandise and category management retailers and the key retail buying, merchandising and category management processes. This course explores these subjects in detail.
Learners Never Miss Out with Our Retail & Consumer Goods Knowledge Bank
Learners enjoy round-the-clock access to our Retail and Consumer Goods Industry Knowledge Bank. They can benefit from:
- Up-to-date industry insights
- More detailed content in many areas
- Easy searching and content location
- Job aids for enhancing work performance
- Interactive tools to help interpret key data
- Estimates of KPIs for use in assessing how an individual company is faring.
For more detailed information visit the Retail and Consumer Goods Industry Knowledge Bank page.
Your Choice of Course Delivery Options
We deliver retail courses in a modular fashion, enabling learners to study individual modules as and when they are ready.
Choose from a range of course delivery options:
- Individuals can buy a class for their own (or team’s) training needs
- Cohort or group learning for groups following the same schedule
- Access to Martec’s Learning Management System and Retail and Consumer Goods Knowledge Bank
- The choice between a class or a complete curriculum
If a learner completes a Martec class and achieves a mark of at least 70% on the mastery test, a graduation certifcate will be issued which can be displayed on social media, such as LinkedIn and in their work area.
If you're seeking more information for yourself or your team, or if you have any questions about our retail courses, the expert team at Martec is here and ready to help. Simply contact us today, and we’ll get you started.












