Retail Organization — Retail Structure Course

This course describes the structure in various retail organizations, describes the roles of the key executives and their departments and lists the business pains they commonly face.

To view a sample of this Retail Organization e-learning course select the Video tab above.

Who Is It Suitable For?

This program is designed for:

• New hires into management or graduate training programs in retailers
• People who sell or market to retailers, especially IT suppliers.
• It will also benefit consumer goods manufacturers who sell directly to retailers.
• Those who market to retailers to get their content specified in retail products.
• And is also valuable as part of induction training for retail management trainees and for retail IT teams and others who need to understand the retail business more fully.

Detailed Content

The detailed content includes:

• Retail organization structure:

  CEO’s pains

  All senior executive’s pains by function

  Senior executive bonus structures

• Merchandise management retailers:

  Buying and merchandising structure

  The different roles and their functions

• Marketing:

  Marketing activities

  Customer Relationship Management

• Category management retailers:

  Category management structure

  The different roles and their functions

• Common to all retailers:

  Store operations

  Finance

  Marketing

  E-commerce

  Warehousing and distribution

  IT structure

• Capex committee and the Capex decision making process
• Mastery test
• Learners completing the mastery test and obtaining an 80% pass mark will also receive a mastery certificate upon completion.

Benefits of Studying This Program

Learners studying this program will gain familiarity with the a typical retail industry organization, shortening their path to full productivity.

Customer Feedback

A survey of over 50 of our learners rated this class in response to 4 key questions as follows:

Has this course helped you achieve your personal goals?
Has this course helped you do your job better?
How likely would you be to recommend the course to a friend or colleague?
How would you rate the course overall?

You can read some of our reviews by clicking the Review tab above.

Hours of Study

1 to 2 hours

Resources Included

The class includes the following downloadable resources for printing and review:

• Retail organization structure charts, pain point charts and bonus charts
• Retail and cost method of accounting white paper

Price

The price for a single student is US $68, or UK £54 or EU €62.  This includes one year’s access to the class.

Corporate licences are available.

Pre-Requisites Necessary

None.

After This Program

This program is a module from our Fundamentals of Retail training suite. The next logical programs in developing learners’ knowledge are Retail Financials and Retail KPIs.