Retail Background and Trends

E-learning course covering retail backgrounds and trends
Retail Background and Trends
Retail Background and Trends
E-learning course covering retail backgrounds and trendsRetail Background and TrendsRetail Background and Trends
Price: $54.00

Product type: E-Learning course

Star Rating 4

This course defines retailing and its role in the supply chain, explains the different retail formats, both online and brick and mortar, and describes the main retail trends.

Product: EL57

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Retail Background and Trends

This program defines retailing and its role in the supply chain, explains the different retail formats, both online and brick and mortar, and describes the main retail trends.

To view a sample of this Retail Background and Trends e-learning course select the Video tab above.

 

Who Is It Suitable For?

The program is suitable for all those new to retailing including:

  • Anyone starting a career in retailing
  • Anyone in a consumer goods manufacturer that wants to start learning about the manufacturers potential customers
  • Anyone working in a company providing services to retailers, who wishes to either sell to retailers more successfully or play a role in project implementations for retailers.

 

Detailed Content

The detailed content includes:

  • What is retailing?
  • Retail formats:
    • Department stores
    • Mass merchants/mixed goods retailers
    • Large format speciality stores
    • Small format speciality stores
    • Food and drug retailers, such as supermarkets, convenience stores, hypermarkets and pharmacies
    • Online retailers and home shopping companies
  • Key retail trends:
    • Growth and development of omni-channel retailing
    • Using the Internet to drive international expansion
    • Improving customer engagement
    • Enhancing customer service
    • Greater use of computer controlled automation
    • Etc.
  • Comprehensive mastery test
  • Learners completing the mastery test and obtaining an 80% pass mark will also receive a mastery certificate upon completion.

 

Customer Feedback

A survey of over 350 of our learners rated this class in response to 4 key questions as follows:

 

Has this course helped you achieve your personal goals?
   
Has this course helped you do your job better?
   
How likely would you be to recommend the course to a friend or colleague?
   
How would you rate the course overall?

 

You can read some of our reviews by clicking the Review tab above.

 

Hours of Study

1 to 2 hours

 

Resources Included

The class includes the following downloadable resources for printing and review:

  • A comparison table of the differences between retail formats
  • Common retail floor plan models related to the formats covered
  • A summary of the latest trends
  • A white paper giving an overview of how the Covid pandemic is changing retail.

Price

The price for a single student is US $54, or UK £43 or EU €50. This includes one year’s access to the class.

Corporate licences are available.

 

Pre-Requisites Necessary

There are no pre-requisites necessary before studying this program.

 

After This Program

This program is the entry program to our Fundamentals of Retail training suite. The next logical program in developing learners’ knowledge is Overview of Key Retail Processes.

 

Saikat B., IBM said...
"Very good starting point for industry education. "
Star Rating 5
Atul B. said...
"Gave a good insight into Retail business. "
Star Rating 4
Josefina C. , major technology vendor said...
"A lot of good metrics for the industry "
Star Rating 5
Henrik S. said...
"The part Key retail trends was really interesting"
Star Rating 4
Soraya said...
"Clear course and not too long so it keeps your attention."
Star Rating 4