International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers


Increase sales, drive down costs and create success
This is why retailers, manufacturers and IT vendors around the world consult and train with Martec International

Introduction to Retail E-Learning Class


Provides an understanding of the retail industry and how it works.

1. The Business of Retailing

  • What is Retailing?
  • Retail Formats
  • Challenges and Trends

2. The Retail Organization Part 1

  • Corporate Organization
  • Chairman, CEO and COO
  • Buying and Merchandising
  • EVP of Buying and Merchandising
  • Store Operations
  • EVP of Store Operations

3. The Retail Organization Part 2

  • Logistics and Distribution
  • VP of Distribution
  • Marketing
  • VP Marketing
  • Finance
  • Chief Financial Officer
  • Information Technology
  • Chief Information Officer

3. How Retailers Make And Spend Their Money

  • Profit and Loss Statement
  • Balance Sheet
  • Return on Net Assets
  • Maximizing Cash Flow and Profits
  • The CAPEX Process (Buying High Value Capital Items)

4. Key Performance Indicators

  • Introduction to Key Performance Indicators
  • Sales Measures
  • Availability/In Stock %
  • Inventory Turn
  • Gross Margin
  • Markdown %
  • Pre-Tax Profit %

5. An Overview of the Key Retail Processes

  • Non-Food Buying and Merchandising
  • Merchandising Processes
  • Store Operations
  • Supply Chain Management

Delivery Method

The class is available as a web-based program, which can be run on an individual basis on Martec's website, or can be installed in house for a greater number of students. Each session has a pre-lesson mastery test and a post lesson mastery test. The students see their own scores immediately. For groups from the same company, a report of student progress and scores can be provided.

Class Cost

The program is hosted on Martec's website Click here for E-learning prices.

Click here for more information and an order form

On payment you will receive an account number and password by return. The total program is about 4 - 6 hours of study.

Try A Demo Lesson First?

If you would like to try a demonstration lesson first, Click here

Enquire Further
This online course has been approved by CPD Certification Service as certified content for Continuing Professional Development. CPD Certified Logo