International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers


Increase sales, drive down costs and create success

Introduction to Retail E-Learning Class


Provides an understanding of the retail industry and how it works.

1. The Business of Retailing

  • What is Retailing?
  • Retail Formats
  • Challenges and Trends

2. The Retail Organization Part 1

  • Corporate Organization
  • Chairman, CEO and COO
  • Buying and Merchandising
  • EVP of Buying and Merchandising
  • Store Operations
  • EVP of Store Operations

3. The Retail Organization Part 2

  • Logistics and Distribution
  • VP of Distribution
  • Marketing
  • VP Marketing
  • Finance
  • Chief Financial Officer
  • Information Technology
  • Chief Information Officer

3. How Retailers Make And Spend Their Money

  • Profit and Loss Statement
  • Balance Sheet
  • Return on Net Assets
  • Maximizing Cash Flow and Profits
  • The CAPEX Process (Buying High Value Capital Items)

4. Key Performance Indicators

  • Introduction to Key Performance Indicators
  • Sales Measures
  • Availability/In Stock %
  • Inventory Turn
  • Gross Margin
  • Markdown %
  • Pre-Tax Profit %

5. An Overview of the Key Retail Processes

  • Non-Food Buying and Merchandising
  • Merchandising Processes
  • Store Operations
  • Supply Chain Management

Delivery Method

The class is available as a web-based program, which can be run on an individual basis on Martec's website, or can be installed in house for a greater number of students. Each session has a pre-lesson mastery test and a post lesson mastery test. The students see their own scores immediately. For groups from the same company, a report of student progress and scores can be provided.

Class Cost

The program is hosted on Martec's website Click here for E-learning prices.

Click here for more information and an order form

On payment you will receive an account number and password by return. The total program is about 4 - 6 hours of study.

Try A Demo Lesson First?

If you would like to try a demonstration lesson first, Click here

Enquire Further
This online course has been approved by CPD Certification Service as certified content for Continuing Professional Development. CPD Certified Logo
 
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