E-Commerce and Omni-Channel

E-commerce and Omni-channel Learning Path

This learning path is for those:

  • Working in e-commerce and related departments, such as warehousing and logistics, omni-channel operations, loss prevention and online merchandising, who need a good understanding of the processes involved in e-commerce and omni-channel retailing.
  • It will also benefit internal consultants, project managers and business analysts who work on implementation projects in this area.
  • It assumes that learners have completed the retail induction learning path or have equivalent knowledge from their former work expereince or past projects.

Select any of the circles along the path to find out more about each step.


A curated selection of content for those working in retail E-commerce and Omni-channel Retail Organization Structures Introduction to Retail Financials KPI Analyzer Tool E-commerce & Omni-Channel Retailing Omni-channel Customer Segmentation Tool Online Merchandising Managing Online Losses Sales and Inventory Management E-Learning Retail and Consumer Goods WIKI/EPSS