International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers

Increase sales, drive down costs and create success
This is why retailers, manufacturers and IT vendors around the world consult and train with Martec International

Solution Selling for Retail Sales Associates E-Learning


Provides a solid foundation for solution selling and customer interaction.

Target Audience

  • New hires to retail stores
  • Selling staff who need a better understanding of effective sales techniques
  • Retail store managers

Class Objectives

  • Understand how to maximize customer interest
  • Improve ability to cross sell and up sell

The program has 8 main lessons:

  • Overview of solution selling and customer values
  • Greeting the customer
  • Questioning the customer
  • Listening to the customer
  • Solving the customer's problem
  • Presenting products
  • Resolving queries and objections
  • Closing the sale

There is a self-assessment test at the end of the program and interim tests to confirm understanding throughout the various lessons.
The total program takes about two hours to study.

Class Cost

The program is hosted on Martec's web site Click here for E-learning prices.

How To Proceed

Click here for more information and an order form

On payment you will receive an account number and password by return. This account number will be valid for two weeks, to allow the student to study the program in small sections. The total program is 1.5 - 2 hours in length.

Click here to try a lesson from our online E-Learning Demo

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