Store Operations
Improving store productivity and exploiting the variations in local business conditions, competitive line up and customer requirements is vital to maximize profitability from each store.
To meet this need, retailers are enhancing their systems to provide both headquarters and store managers with the necessary tools to gain competitive advantage.
Martec's consultants have extensive experience helping retailers specify, select, evaluate and implement in-store systems. We have amassed substantial expertise in this area with approaches supporting both store and headquarters management.
Store Operations services include:
- Bench marking of operating processes with industry best practice
- Cost reduction surveys
- Provision of management information in forms meaningful to store and area management
- Improvement of sales reporting and sales forecasting
- Project management of store opening programs
- Ensuring price management procedures comply with legislation and give enough control
- Improving inventory file accuracy and inventory management
- Direct store delivery processes and systems
- Implementation of labor scheduling solutions
- Design of computer assisted ordering systems
- Cash management
- Space management and shelf audit
- Operation of loyalty systems and progression to customer relationship management
- Review and enhancement of loss prevention strategies and processes
