Introduction to Retail Technology E-learning Class
Provides a detailed understanding of the use of technology in the retail industry.
Target Audience
This program is designed for individuals who need a familiarity with retail information technology and wish to understand how it can be applied to a retail business to improve performance.
It is ideal for:
- Sales and marketing executives from technology hardware and software vendors that target the retail market
- Business executives within retail companies that wish to extend their knowledge of IT and the benefits it can bring
Contents
1. Course Introduction
- How to use this course
2. Retail Information Technology
- Section 2 pre-test
- Introduction to retail information technology
- Overview of key applications
- Section 2 mastery test
3. Overview of Store Systems
- Section 3 pre-test
- Retail store technology
- Back office systems
- Section 3 mastery test
4. POS (EPOS) Systems and Customer Self Service Terminals
- Section 4 pre-test
- POS (EPOS) configurations
- Self scanning
- Industry standards
- Section 4 mastery test
5. Customer Information Devices
- Section 5 pre-test
- Electronic shelf edge labels
- Kiosks
- Mobile carts
- Wireless PDA devices
- Section 5 mastery test
6. HQ Merchandise Management Systems
- Section 6 pre-test
- Merchandise management systems
- Category management systems
- Space management
- Industry standards
- Section 6 mastery test
7. Warehouse Management & Transportation
- Section 7 pre-test
- Warehouse management systems
- Industry standards
- Section 7 mastery test
8. Merchandise Optimization
- Section 8 pre-test
- Merchandise optimisation
- Merchandise optimisation tools
- Section 8 mastery test
9. Data Warehouse/Decision Support Systems and CRM
- Section 9 pre-test
- Data warehousing
- Customer relationship management
- Section 9 mastery test
10. Multi-channel Retailing and E-tailing
- Section 10 pre-test
- Multi-channel retailing and e-tailing
- Section 10 mastery test
11. Vendor Collaboration & Management
- Section 11 pre-test
- Vendor collaboration
- Industry standards
- Section 11 mastery test
12. Financials & HR
- Section 12 pre-test
- Finance management systems
- Human resource systems
- Industry standards
- Section 12 mastery test
13. Useful Information Resources
- Quadrant analysis
- Retail publications
- Retail conferences with significant technology content
- Final course quiz
Delivery Method
The class is available as a web-based program, which can be run on an individual basis on Martec's web site, or can be installed in house for a greater number of students. Each session has a pre-lesson mastery test and a post lesson mastery test. The students see their own scores immediately. For groups from the same company, a report of student progress and scores can be provided.
Class Cost
The program is hosted on Martec's website
Click here for E-learning prices.
Click here for more information and an order form
On payment you will receive an account number and password by
return. The total program is about 8 - 10 hours of study.
Try A Demo Lesson First?
If you would like to try a demonstration lesson first, Click here
Enquire Further| This online course has been approved by CPD Certification Service as certified content for Continuing Professional Development. |
 |
