Return on Investment Model Development
A challenge for many vendors is to provide a convincing analysis of the return on investment (ROI) that their product or service combination will provide to prospective customers.
Martec has developed ROI calculators for clients providing a wide variety of different products and services to retailers including:
- A vendor of an electronic gift card solution marketed as an ASP service.
- A manufacturer of premium fibers and chemicals widely used in the manufacture of own brand or private label garments.
- A computer manufacturer working with software partners to provide a wide range of merchandising, supply chain, HR and other solutions to mid-market and tier 1 retailers.
- A vendor of supply chain software solutions.
- A partnership of a store systems software vendor and a wireless terminal manufacturer.
Martec has a distinctive approach. We start with a basic profit
and loss account (P&L) and a partial balance sheet that includes
inventory and cash. We create a "before" scenario using published
data for public companies and industry "norms" for companies that
don't publish their figures. The industry norms vary by retail
segment.
We then model the relevant business processes and calibrate them
with "before" data. For example, in a supply chain application, we
will create the steps in a replenishment process and model the
inventory requirement as a function of lead-time or cycle time and
safety stock.
Once the model is built, either we or the client can enter the
"after" data and see the impact on the retailer's P&L and balance
sheet. Continuing our example, we would enter the factors that
change in the lead-time and the model would calculate the resulting
inventory impact. The effect would typically be to reduce the
inventory in the balance sheet, increase the cash and reduce the
inventory carrying costs in the P&L.
Our models include the costs of implementing the solution,
depreciated over the relevant time period and show the net benefit
to the organization. Our format for presenting the results has been
designed to assist the prospective customer's management in making
their case to their Chief Financial Officer or CAPEX committee to
support the required investment.
We often develop and present web-based or face-to-face training to
teach the client's sales force how to use the model effectively.
The strength of our approach is the ability to justify the benefits
to the client and to be able to evaluate alternative scenarios in
seconds, so that the prospective customer can have confidence in the
robustness of the decision to invest in the solution.
For a fact sheet that describes our ROI service in more detail,
please
click here.
