International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers


Increase sales, drive down costs and create success
This is why retailers, manufacturers and IT vendors around the world consult and train with Martec International

Retail Information Technology E-Learning Program


Provides a detailed understanding of the use of technology in the retail industry.

Target Audience

This course provides a detailed understanding of the use of technology in the retail industry. For retailers, it ensures a better understanding of how IT is used in the business.
It is ideal for:

  • Sales and marketing executives from technology hardware and software vendors that target the retail market
  • Business executives within retail companies that wish to extend their knowledge of IT and the benefits it can bring 

Contents

  • Retail Information Technology
    • Introduction to retail information technology
    • Overview of key applications
       
  • Overview of Store Systems
    • Retail store technology
    • Back office systems
       
  • POS (EPOS) Systems and Customer Self Service Terminals
    • POS (EPOS) configurations
    • Self scanning
    • Industry standards
       
  • Customer Information Devices
    • Electronic shelf edge labels
    • Kiosks
    • Mobile carts
    • Wireless PDA devices
       
  • HQ Merchandise Management Systems
    • Merchandise management systems
    • Category management systems
    • Space management
    • Industry standards
       
  • Warehouse Management & Transportation
    • Warehouse management systems
    • Industry standards
       
  • Merchandise Optimization
    • Merchandise optimisation
    • Merchandise optimisation tools
       
  • Data Warehouse/Decision Support Systems and CRM
    • Data warehousing
    • Customer relationship management
       
  • Multi-channel Retailing and E-tailing
    • Multi-channel retailing and e-tailing
       
  • Vendor Collaboration & Management
    • Vendor collaboration
    • Industry standards
       
  • Financials & HR
    • Finance management systems
    • Human resource systems
    • Industry standards
       
  • Useful Information Resources
    • OLC analysis
    • Retail publications
    • Retail conferences with significant technology content
    • Final course quiz

Delivery Method

The class is available as a web-based program, which can be run on an individual basis on Martec's web site, or can be installed in house for a greater number of students. Each session has a pre-lesson mastery test and a post lesson mastery test. The students see their own scores immediately. For groups from the same company, a report of student progress and scores can be provided.

Class Cost

The program is hosted on Martec's web site Click here for E-learning prices.

How To Proceed

Click here for more information and an order form

On payment you will receive an account number and password by return. The total program is about 8 - 10 hours of study.

Try A Demo Lesson First?

Click here to try a lesson from our online E-Learning Demo

Enquire Further
This online course has been approved by CPD Certification Service as certified content for Continuing Professional Development. CPD Certified Logo