International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers


Increase sales, drive down costs and create success
This is why retailers, manufacturers and IT vendors around the world consult and train with Martec International

Understanding Retail E-Learning Program


Provides a detailed understanding of the retail industry and how it works.

Target Audience

  • New hires with little retail experience or knowledge
  • IT staff new to retail organizations
  • Vendors of retail software applications
  • Merchandise suppliers who sell or market direct to retailers

Class Contents

The lessons in the program with sub-topics are shown below:

Retail Fundamentals

  • What is Retailing?
  • Retail Formats
  • Challenges and Trends
  • Business Strategies
  • Consumer Types and Impact on Strategy
  • Key Performance Indicators (KPIs)

The Retail Organization 

  • Corporate Organization
  • Chairman, CEO, COO
  • Retail Buying & Merchandising
  • Finance
  • Logistics & Distribution
  • Marketing
  • Store Operations
  • Bonus Structures & Turnover Rate

Retail Financials

  • Profit and Loss Statement
  • Balance Sheet
  • Maximizing Cash Flow & Profits
  • Return on Net Assets
  • The Retail and Cost Methods of Accounting
  • Value of an Improvement in Turn
  • Where & How You Can Impact Retailer's Results

An overview of the Key Retail Processes

  • Overview of Merchandise Management
  • Overview of Category Management
  • Merchandising Processes
  • Supply Chain Management

Private Label and Merchandising

  • Section 6 Pre-test
  • The Retailer's Private Label Organization
  • The Merchandise Hierarchy

Planning and Buying

  • The Retail Purchasing Process
  • Vendor managed inventory
  • Assortment Planning
  • OTB and its Use

Retail Marketing

  • Seasons & Timelines
  • Merchandise Presentation
  • Promotion Planning & Management

Supply Chain

  • Inventory Management
  • Supply Chain Management
  • Strategies for Reducing Cost of Goods

Useful Information Resources

  • Retail Publications
  • Retail Conferences

Delivery Method

The class is available as a web-based program, which can be run on an individual basis on Martec's web site, or can be installed in house for a greater number of students. Each session has a pre-lesson mastery test and a post lesson mastery test. The students see their own scores immediately. For groups from the same company, a report of student progress and scores can be provided.

Class Cost

The program is hosted on Martec's web site Click here for E-learning prices.

How To Proceed

Click here for more information and an order form

On payment you will receive an account number and password by return. The total program is about 8-10 hours of study.

Try A Demo Lesson First?

If you would like to try a demonstration lesson first, Click here

Enquire Further
This online course has been approved by CPD Certification Service as certified content for Continuing Professional Development. CPD Certified Logo