International Consultants and Trainers
 to Retailers, Manufacturers and
Technology Vendors Who Sell to Retailers

Increase sales, drive down costs and create success
This is why retailers, manufacturers and IT vendors around the world consult and train with Martec International

Essentials of Retailing Instructor Led Class


Designed for retail IT executives who need a deeper understanding of retail best practice and key business processes.

The class consists of a combination of interactive discussions, practical exercises based on real retailers and lectures led by a retail industry expert.

Target Audience

  • Business analysts
  • IT managers and other IT executives
  • EPOS Managers

Contents

  • Retail Trends
  • Retail Financials
    • Retail profit models
    • Sample profit and loss statements
    • Balance sheet
    • Cash flow
    • Industry profitability drivers

  • Key Performance Indicators
    • Sales metrics
    • Stock KPIs including  stock turn
    • Shrinkage
    • Margin KPIs including gross margin, markdowns, GMROI

  • Retail Processes - Buying and Merchandising / Category Management
    • Merchandise management overview
    • Merchandise planning
    • Assortment planning
    • Timeframes
    • Open to Buy
    • In-season management
    • Allocation and replenishment

  • Overview of the Supply Chain
    • Key components of supply chain management
    • Difference between a supply chain and a demand chain

  • Marketing
    • Marketing overview
    • Basics of customer relationship management (CRM)

  • Overview of store operations
    • Store operations responsibilities
    • Sales and expenses management
    • Workforce management
    • Space productivity

Training Formats

  • Essentials of Retailing Instructor led classes
  • Content for corporate universities and intranets
Enquire Further
CPD Certification Service has approved this class for Continuing Professional Development. CPD Certified Logo