Needs Analysis
Reviewing and analyzing retail skills levels is an essential first step in maximizing profits and sales.
Retailers expect a great deal from their staff and managers - roles change frequently, new systems are brought in and the customer demands constant innovation.
In order to continue maximizing sales and profits, it is essential for retailers to review their skill base and plan how to improve skill levels in the most efficient way.
Martec specializes in training and consulting in the following areas - merchandise management, buying, supply chain, warehousing, distribution, marketing and store operations.
Our services include:
- Top level review of the relevant business processes
- Interviews with selected staff and managers to gain an understanding of the main areas of success and those causing problems
- Implementation of a skills audit to assess skills at all levels based on the business process needs
- Analysis of results and identification of skill gaps
- Recommendations on how to develop or improve key skills
- An action plan for implementing the recommendations and an estimate of the associated costs and benefits
Why Martec?
The skills audit and all training is carried out by retail consultants with extensive management experience in a variety of retail businesses. Martec's consultants specialize in combining a thoroughly practical approach with a high level of familiarity with the latest developments.
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