Retail Standards Engineering Toolkit (RESET)
RESET is suitable for retailers in most retail sectors and allows them to improve their operations management in many ways. It enables staffing hours and budgets to be set accurately for companies not currently using any data or methods. This means that operating costs can be controlled far more effectively than just using basic ratios like sales per man hour or staff costs to sell ratios.
It also ensures retailers get the full benefit from workforce management and labour scheduling systems. The latest generation of these systems have the potential to bring huge benefits. But often the missing ingredient is the accurate measurement of the work content of the activities to be scheduled.
RESET: a comprehensive library of over 1,000 activities time standards covers the processes within the four walls of the retail outlet and in the distribution operation. Plus an application methodology for applying the times.
Benefits
- Lower labour costs in stores and DCs
- Documentation ensures consistency of stores’ standards
- Essential to optimising staff scheduling solutions
- Better allocation of hours to improve customer service
- Ensures full benefit from workforce management systems
- Faster and less expensive standards development
RESET has engineered standards for the follow business areas:
In-Store- Front end operations – cash desk and tills
- Display, including replenishment and on floor merchandising
- Selling and customer services
- Receiving and inventory handling / management
- Administration
- Delivery receiving
- Put away and storage
- Pre-retail and processing
- Picking
- Dispatch
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