ROI Models - CRM & Clienteling

Suitable for everyone implementing a CRM or clienteling solution or selling CRM and clienteling solutions to retailers.  Designed by Martec to give realistic measures of the return on investment in a format that is readily accepted by retailers and helps in compiling CAPEX submissions.  Uses a multi-year model that reflects initial implementation time when little benefit is achieved and reflects the learning curve for staff to become capable with the solution.